1. What Information We Collect
When you use the 789 Bing platform, we collect information in two broad categories: information you give us directly, and information we collect automatically as you use the platform.
Information You Provide Directly:- Registration data: Full name, date of birth, email address, mobile number, and residential address in the Philippines.
- Identity verification documents: Government-issued ID (e.g., Philippine National ID, Passport, Driver's License, SSS/GSIS card) for KYC (Know Your Customer) purposes.
- Payment information: GCash number, Maya account, bank account details (BDO, BPI, UnionBank), or card information (Visa/Mastercard) — collected via our secure payment processor and never stored in full on our servers.
- Communications: Messages, complaints, or requests you send to our customer support team.
- Responsible gaming data: Self-imposed deposit limits, session reminders, or self-exclusion requests you set through your account.
| Data Type | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, ID number | Yes – for KYC |
| Contact Data | Email address, mobile number | Yes – for account |
| Financial Data | GCash number, bank account, card type | Yes – for payments |
| Technical Data | IP address, device type, browser | Automatic |
| Gaming Data | Bet history, game logs, session duration | Automatic |
| Communications | Support chats, email queries | When you contact us |
2. How We Collect Your Data
We collect your personal information through the following means:
- Direct registration: When you create your 789 Bing account and fill in your profile.
- KYC verification: When you upload identity documents to complete account verification before your first withdrawal.
- Transactions: Every time you make a deposit or request a withdrawal through GCash, Maya, bank transfer, or card payment.
- Platform activity: Our systems automatically log your gameplay, betting activity, and navigation patterns to ensure fair play and improve your experience.
- Cookies and device data: We use cookies and similar tracking technologies on our website. See Section 6 for full details.
- Customer support interactions: When you contact us via live chat or email, we keep records of those communications.
3. Why We Use Your Data
789 Bing uses your personal information only for specific, legitimate purposes. We do not use your data for anything not described in this Privacy Policy without first asking for your consent. Here is exactly why we process your information:
- Account management: To create, maintain, and secure your 789 Bing player account.
- Identity verification (KYC): To comply with gaming regulations and anti-money laundering (AML) obligations under Philippine law.
- Payment processing: To facilitate deposits and withdrawals in Philippine Peso (₱) through your chosen local payment method.
- Game delivery and fairness: To serve you games, track your bets, calculate winnings, and maintain accurate gaming records.
- Promotions and bonuses: To credit your welcome bonus, reload promotions, and referral rewards correctly under our Terms.
- Customer support: To respond to your queries, resolve disputes, and improve our support service.
- Responsible gaming: To monitor for signs of problem gambling and enforce self-imposed limits or exclusions you have set.
- Security and fraud prevention: To detect and prevent fraudulent activity, multi-accounting, bot usage, and unauthorised access.
- Legal and regulatory compliance: To fulfil our reporting obligations under Philippine gaming regulations and data privacy law.
- Marketing communications (with your consent): To send you relevant promotions, bonus updates, and platform news. You can opt out at any time.
Legal Basis for Processing: Under RA 10173, we process your data on the basis of contractual necessity (to provide the service you signed up for), legal obligation (to comply with KYC/AML regulations), and legitimate interest (to ensure platform security and fair play). Where we rely on consent — such as for marketing — you can withdraw that consent at any time.
4. Sharing Your Information
789 Bing does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data is only shared in the following limited and controlled circumstances:
- Payment processors: We share the minimum necessary payment data with our licensed payment service providers (including GCash, Maya, and banking partners) solely to process your transactions. These providers handle your data under their own privacy policies and are required to maintain the same level of security we do.
- KYC/identity verification providers: To meet our regulatory obligations, we use third-party identity verification services that process your ID documents securely and in compliance with Philippine data privacy law.
- Game software providers: Our game library is powered by licensed third-party software providers. These partners may receive technical gameplay data (e.g., bet amounts, game sessions) to deliver and verify game results, but they do not receive your identity data.
- Regulatory and law enforcement authorities: We are legally required to disclose information to the relevant gaming authority and law enforcement agencies when mandated by Philippine law, including under anti-money laundering regulations.
- IT and security service providers: Trusted third-party vendors who help us operate and secure the platform (e.g., hosting providers, fraud detection systems) are bound by strict data processing agreements and may only use your data to provide services to 789 Bing.
Any third party that receives your data is contractually required to keep it confidential and use it only for the purpose it was shared. We never share your data with social media platforms, advertisers, or data brokers.
5. How We Protect Your Data
Keeping your data safe is a technical and operational priority at 789 Bing. Here is what we have in place:
- 256-bit SSL/TLS encryption on all data transmitted between your device and our servers — the same security used by major Philippine banks.
- Encrypted storage of sensitive data including password hashes and identity documents. We never store full card numbers on our servers.
- Access controls: Only authorised 789 Bing staff whose roles require it can access your personal data, and all access is logged and audited.
- Two-factor authentication (2FA): Available on all player accounts to add an extra layer of protection against unauthorised login.
- Regular security audits conducted by independent third-party security firms to identify and fix vulnerabilities before they can be exploited.
- Incident response plan: In the unlikely event of a data breach, we will notify affected players and the National Privacy Commission (NPC) within the timeframes required by RA 10173.
Your Role in Security: We do a lot to protect your account, but you also play a part. Use a strong, unique password for your 789 Bing account. Enable 2FA. Never share your login credentials. Log out from shared devices. If you think your account has been compromised, contact support@789bing.app immediately.
6. Cookies & Tracking Technologies
789 Bing uses cookies and similar technologies to make our platform work properly, remember your preferences, and understand how players use the site. Here's a breakdown of the types of cookies we use:
- Strictly necessary cookies: These are required for the platform to function. They handle things like keeping you logged in during your session and remembering your cart when you're in a promotion flow. You cannot opt out of these.
- Functional cookies: These remember your preferences — like your preferred language, display settings, or which games you play most — to personalise your experience on 789 Bing.
- Analytics cookies: We use anonymised analytics to understand how players navigate our platform so we can improve it. This data does not identify you personally.
- Security cookies: These help detect fraudulent logins, unusual account activity, and bot traffic to keep 789 Bing secure for everyone.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how 789 Bing functions for you. We do not use cookies to serve third-party advertising or track you across other websites.
7. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. Here are our standard retention periods:
- Account and identity data: Retained for the duration of your active account plus a minimum of 5 years after account closure, as required by Philippine anti-money laundering regulations.
- Transaction records: Deposit, withdrawal, and betting records are retained for at least 5 years to comply with financial reporting obligations.
- Customer support communications: Retained for 2 years after the ticket is closed to help us resolve recurring issues and improve service.
- Marketing data: Retained until you withdraw your consent or request removal from our mailing list, whichever comes first.
- Technical and log data: Server logs and security records are typically retained for 12 months, after which they are deleted or anonymised.
When your data is no longer needed and there is no legal obligation to keep it, we securely delete or anonymise it so it can no longer be linked back to you.
8. Your Rights Under RA 10173
Under the Philippine Data Privacy Act of 2012, you have the following rights as a data subject. 789 Bing respects and upholds every one of them:
9. Children & Minors
789 Bing is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18. If we discover that a minor has registered an account or submitted personal data, we will immediately close the account, void any associated transactions, and delete all related personal information from our systems.
If you are a parent or guardian and believe your child has used or registered on 789 Bing, please contact us immediately at support@789bing.app. We take this seriously and will act without delay.
10. Changes to This Privacy Policy
789 Bing may update this Privacy Policy from time to time to reflect changes in our data practices, new services, or legal requirements. When we make material changes:
- The updated policy will be published on this page with a new "Last Updated" date.
- Registered players will be notified via email or an in-platform notification for significant changes.
- Continued use of 789 Bing after a policy update constitutes your acceptance of the revised terms.
We recommend checking this page periodically so you're always up to date on how 789 Bing handles your data.
11. How to Contact Us
For any questions, concerns, or requests related to your personal data and this Privacy Policy, please reach out to the 789 Bing Data Privacy team:
- Email: support@789bing.app
- Subject line: Use "Privacy Request" or "Data Concern" for faster routing.
- Response time: We aim to respond to all privacy-related inquiries within 5 business days.
For complaints that cannot be resolved through our support team, you may escalate to the National Privacy Commission (NPC) of the Philippines through their official channels.
For general support and account questions, visit our FAQ page or contact our live chat support, which is available 24 hours a day, 7 days a week.